1. Deposit:
You must complete a booking form accepting on behalf of all your party these terms and conditions and pay the booking deposit of EUR150 per person. On payment of deposit to Go Ireland Limited ("Go Ireland", or "we" or "us") the depositor therefore agrees to be bound by the related terms and conditions outlined below. Please note this money is refundable if the tour is cancelled for the reason of inadequate group size (minimum group size 6 people)
2. Balance of Payment
Within 14-21 days of receipt of your completed booking form and deposit we will send you joining instructions and a Confirmation Invoice for the balance of the holiday price and from that point, a contract exists between you and us on the basis of these terms & conditions and booking information. You must pay the amount shown on the Confirmation Invoice at least 6 weeks before departure. If you pay the deposit by credit card we shall take this as your authorisation to charge the balance to your card on the due date.
3. Cancelling your holidays in Ireland
You have an option to cancel your holiday, which must be exercised in writing by the person who completed the booking form. The fees for the exercise of this option are as follows:
More than 42 days - Deposit
29-42 days = 30%
15-28 days = 50%
1-14 days = 75%
Departure date or after 100%
4. Changes to brochure descriptions
Brochure descriptions are provided by us in good faith and every care is taken to ensure accuracy. Between brochure publication and your holiday, changes may occur. Advertised facilities may be subject to change by the various suppliers concerned. Facilities and itineraries may be subject to change due to insufficient numbers, weather, operational or maintenance reasons.
5. GO IRELAND reserve the right to cancel an entire holiday if we consider it necessary but will endeavour to avoid doing so less than six weeks before the start date. In the case of inadequate group size GO IRELAND is not responsible for any additional expenses that may be incurred by a client preparing for the trip. If a cancellation is made we will refund in full all monies paid to us by you.
6. Limitation of Liability
(a) The company's liability in tort, contract or otherwise shall be strictly limited to
(1) in the case of adults - twice the amount paid for that adults holiday; and
(2) for children the amount paid by them or on their behalf:
(b) Save and accepting the admission of liability contained in clauses 6(a) above, Go Ireland shall not be liable in tort, contract or otherwise for any losses suffered by you be they direct, indirect or consequential.
(c) Go Ireland, it's owner, outfitters, agents representatives and employees, give notice that they act only as the agent of the owners, contractors and suppliers providing means of transportation and/or all other related services and save as outlined in Clause 6(a) above, Go Ireland assumes no responsibility howsoever caused for injury, loss or damage to person or property in connection with the supply of any services resulting directly or indirectly from any negligence, omissions or actions committed by or as a result of any actions of such owners, contractors or suppliers.
(d) Go Ireland accepts no liability for failure to provide it's service in the case of any event or force majeure, which shall include, but will be not limited to, acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, failure of any means of transport to arrive or depart as scheduled, civil disturbances, government restrictions or regulations. Itinerary may be changed where deemed advisable for the comfort and well being of customers.
7. Complaints procedure
If you have a complaint during your holiday you must notify your guide, local representatives or Go Ireland office that will do their best to resolve the problem. Should it not be possible to resolve your complaint on the spot, you should write to our office no later than 14 days after your holiday, with full details. No claim or complaint will be entertained unless you follow this procedure.
All complaints are thoroughly investigated.
BOOKING INFORMATION
1. SINGLES
A single supplement of €27 per night applies. This can be avoided entirely if singles are willing to share a room with someone of the same sex. We will try our utmost to match those singles willing to share. A single supplement will only be charged in the unlikely event of us not being able to find a match. Due to the isolated nature of some of our locations, there is limited availability of single room accommodation and en-suite facilities cannot always be guaranteed.
2. TRAVEL ADVICE LINE
We will be glad to advise you on your travel arrangements to Ireland, with the most up to date information on flights, ferries, car hire, trains and buses.
3. ADMINISTRATIVE FEE
Every amendment to the booking after the confirmation has been processed will be charged at EUR25 per person.
4. TRANSFERS
Complimentary airport transfers are available only as specified on each individual Tour.
We will gladly arrange a taxi transfer, at extra cost, from the airport if your arrival/departure times do not suit our complimentary transfers. No refunds are provided for any unused complimentary transfers. Please note that we will presume that you will arrive independently at your first night�s accommodation, if we do not receive your full arrival details 2 weeks before the start of the tour.
5. INSURANCE
We cannot accept responsibility for illness/injury to you or loss/damage to your property while you are on the holiday. For that reason,
Go Ireland strongly recommends that you arrange travel insurance (cover for medical expenses, cash, baggage, cancellation, etc.).
6. EXTRA NIGHTS ACCOMMODATION
We will gladly book extra nights accommodation for you throughout Ireland - please advise us of no. of nights, dates, and location and we will give you a price. Quality guesthouses with en-suite facilities EUR40 pps (EUR55 pps in Dublin) will be booked unless hotel is requested.