Friendly staff and great views. The only bugbear is having to pay for the carpark.
In spite of the fact this is the hotel I booked, we were moved to the Clarion Suites which was NOT downtown, there was no air conditioning, no pool. We were told we would have a bottle of wine in our room for our troubles but we did not and had to ask for it 3 times. The gentleman at the desk said he'd help us with our luggage but never did. Then to top it all off, the toilet flush mechanism was broken. The hotel staff was informed of the issues and did correct them.
Hotel was nice, very central with fabulous views over the river Shannon. Changing facilities for the pool were quite limited, no family changing rooms or baby restraints while you are getting changed yourself. I put this information into the guest questionnaire before leaving the hotel.