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the gleneagle hotel Customer Review

The Gleneagle Hotel

Three Star
welcome picture of the gleneagle hotel
Muckross Road
Killarney
Kerry
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These reviews were submitted by our customers that booked through this website and stayed at The Gleneagle Hotel. We guarantee that each review is authentic and reflects the experiences of a genuine guest.
8/10 Total score from the The Gleneagle Hotel from 26 visitors
Check-inCheck-in:7/10
RoomsRooms:7/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:7/10
BarBar:8/10
CleanlinessCleanliness:8/10
Value for moneyValue for money:7/10
Recommend to a friendRecommend to a friend:6/10
Traveller type
Mature couple8Young couple8Family with kids7A few friends1Business traveller1Other1
Anonymous from athlone - A few friends Arrived August 2009 Score:  8/10   8/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:5/10
Value for moneyValue for money:8/10
Check-inCheck-in:10/10
CleanlinessCleanliness:10/10
BarBar:10/10
Recommend to a friendRecommend to a friend:8/10
there was loads of entertainment at the hotel the only down side i would say was the bar food finishes at 5 which is to early if u dont want to eat in the restaurant as it is a bit expencive
Anonymous from Greystones - Family with kids Arrived August 2009 Score:  4/10   4/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:3/10
Value for moneyValue for money:2/10
Check-inCheck-in:6/10
CleanlinessCleanliness:8/10
BarBar: not rated
Recommend to a friendRecommend to a friend:2/10
The location of the hotel is perfect. Our balcony looked at Killarney National park. All staff were professional, quick and helpful. Our room was cleaned well and in a good time. Spacious and secure parking space behind the hotel. I just want to say some words to the manager of this hotel. I wasn't pleased with the quality of the furniture and decoration. It offended my sense of beauty. Actually, everything was clean but it did not look good because it's old. Beds are too old and squeaky. Windows are single-glazed at the time when double-glazing is the standard. Noise insulation is not great and we could hear a lot of noise at night from the entrance. I understand that you manage a 3-star hotel. Probably it is OK for that sort of hotel; on the other hand prices per night are too high. For this quality of the room I would pay 60 euro per night at most. Breakfast wasn't included in the price and it was way too expensive. No fresh fruits, only conserved ones. No yogurt in small pots. There just was yogurt in a big bowl. How can I check the expiry date and the ingredients? This information could be very important for people with allergy. I would not say that the restaurant in the hotel offers the finest food. For example, mashed potato contained traces of potato peels. But it does not matter because there are plenty of them around. And a girl at the reception booked a table in one of them when we asked. Great water pool but it's too cold in the changing room. The shower stops running too fast. I nearly had to press the shower button every fifteen seconds. All in all, I would not say that you get what you pay for.
noel from kilrush - Mature couple Arrived July 2009 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in:9/10
CleanlinessCleanliness:10/10
BarBar:10/10
Recommend to a friendRecommend to a friend:10/10
Vjaceslavs from Wexford - Family with kids Arrived July 2009 Score:  8/10   8/10 RoomsRooms:9/10
Staff/ServiceStaff/Service:9/10
RestaurantRestaurant:9/10
Value for moneyValue for money:7/10
Check-inCheck-in:7/10
CleanlinessCleanliness:7/10
BarBar: not rated
Recommend to a friendRecommend to a friend:7/10
Lovely Mountains view from our balcony.
Anonymous from Dublin - Young couple Arrived March 2009 Score:  5/10   5/10 RoomsRooms:5/10
Staff/ServiceStaff/Service:5/10
RestaurantRestaurant:4/10
Value for moneyValue for money:4/10
Check-inCheck-in:5/10
CleanlinessCleanliness:5/10
BarBar:4/10
Recommend to a friendRecommend to a friend:4/10
The rooms were just OK. Standard rooms which feels more like a B & B. The pool was nice for the kids. Other facilities eg. Gym were pretty basic. Feels just like your local pub. Feel like a pub/lounge athmosphere rather than a hotel. The Flesk Restaurant was pretty average. Only opens from 6 and closes at 9. Nothing but cold sandwiches from anywhere after 9. Except room service. The entertainment was ok. The resident live band was pretty good...belting out classics from the eagles to jazz...enjoyable. Overall... very basic hotel with basic facilities... Now I know why it's a 3 Star.
Antoinette from Waterford - Young couple Arrived September 2008 Score:  4/10   4/10 RoomsRooms:2/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:4/10
Value for moneyValue for money:2/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Michael from Rye - Family with kids Arrived September 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Evething was just great. It was my 60th birthday and the Flesk Rest. staff especially Francis did a fantastic job it making it an extra special occasion.

William from Kirkmuirhill - Business traveller Arrived July 2008 Score:  6/10   6/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
adrian from ballyragget co kilkenny - Arrived June 2008 Score:  7/10   7/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

ok

Anonymous from castledermot - Young couple Arrived June 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

we found the stay very pleasant and comfortable

Paul from Dublin - Young couple Arrived May 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Very good, no problems. Although, there was no kettle and tea making facilities in our room

John from Dublin 12 - Mature couple Arrived May 2008 Score:  7/10   7/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Would have liked tea making and fridge facilities in room.

Anonymous from Mallow - Mature couple Arrived May 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Good value hotel

Emily from Co Cork - Young couple Arrived March 2008 Score:  7/10   7/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

The facilities in the hotel etc were excellent and i would definately go back there for that reason, however, there was no ironing board or iron in the room. Also the hairdryer was useless and so we had to head out on the town with a wet head and wrinkled clothes, if I were staying again I would organise myself better as i'm so used to these basic facilities being in the hotel I forget when they're not.

Anonymous from clonmel - Mature couple Arrived March 2008 Score:  8/10   8/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:4/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Anonymous from waterford - Mature couple Arrived March 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service: not rated
RestaurantRestaurant: not rated
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Just stayed over after wedding in nearby hotel, therefore only used hotel for sleep.

Daniel from Thurles - Mature couple Arrived January 2008 Score:  10/10   10/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Relaxed, friendly, plenty to do for all age groups

Mindaugas from Dublin 24 - Family with kids Arrived December 2007 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Katie from County Tipperary - Young couple Arrived November 2007 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

There was no tea/coffee making facilities. I realise there's a safety issue there tho. Also, on our first morning there, housekeeping staff knocked our door at 8.30 to ask if our room was free for servicing.

klaus from grafing - Family with kids Arrived September 2007 Score:  7/10   7/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Sylvia from Drinagh - Young couple Arrived August 2007 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

The pool (jauzzi especially) was a bit dirty (sand on the floor). But we didn't inform anybody. Very nice staff , lots of nationalites which I liked a lot.

Liam from Cork - Mature couple Arrived December 2006 Score:  5/10   5/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:6/10
Value for moneyValue for money:2/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
William from Mullingar - Young couple Arrived July 2006 Score:  7/10   7/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Pippa from Cork - Family with kids Arrived July 2006 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Fantastic, great value, great for families with facilities to suit everyone. Staff helpful and friendly and the food is delicious. Would recommend to anyone. I have stayed there 4 times in the last year and can't wait to go again!

MANUEL from BALLBRIGGAN - Mature couple Arrived May 2006 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Excellent; the leisure facilities were fantastic (swimming pool, sauna, jacuzzi).There were couple of restaurants in the hotel ,shops,etc..

peter from cabra - Family with kids Arrived April 2006 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

I LOVE THE PLACE WENT THERE SOME YEARS BACK TO GET ENGAGED AND LOVE GOING BACK ,BROUGHT THE KIDS THIS TIME AND IT WAS GREAT, EXCELLANT FOR THE KIDS ESPECAILY THE MORNING BREAKFAST GREAT RANGE FOR THE KIDS.

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