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the western hotel Customer Review

The Western Hotel

Three Star
Welcome Picture of The Western Hotel
Prospect Hill
Galway City
Galway
the western hotel - Check Prices and Availability
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These reviews were submitted by our customers that booked through this website and stayed at The Western Hotel. We guarantee that each review is authentic and reflects the experiences of a genuine guest.
8/10 Total score from the The Western Hotel from 24 visitors
Check-inCheck-in:9/10
RoomsRooms:7/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:7/10
BarBar:9/10
CleanlinessCleanliness:8/10
Value for moneyValue for money:8/10
Recommend to a friendRecommend to a friend:7/10
Traveller type
Mature couple10Tour group9Young couple2A few friends1Family with kids1Solo traveller1
bernard from Dublin - Mature couple Arrived September 2009 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in:10/10
CleanlinessCleanliness:10/10
BarBar:9/10
Recommend to a friendRecommend to a friend:8/10
Anonymous from Castlebar - Solo traveller Arrived July 2009 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant: not rated
Value for moneyValue for money:8/10
Check-inCheck-in:10/10
CleanlinessCleanliness:10/10
BarBar: not rated
Recommend to a friendRecommend to a friend:10/10
Friendly staff and very helpful. Room and facilities were fine. Car-park was small and had no space but not a problem as car can be moved around by porter.
Lorraine from Tallaght - A few friends Arrived May 2009 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant: not rated
Value for moneyValue for money:10/10
Check-inCheck-in:10/10
CleanlinessCleanliness:10/10
BarBar:9/10
Recommend to a friendRecommend to a friend:10/10
The location of the Hotel was excellent; we weren't sure what to expect but were pleasantly surprised, we would have no hesitation in staying here again and would definitely recommend it to others. All staff were very friendly, the bar was especially nice. The only reservation might be that the car park is on the tight side.
Anonymous from Edmond - Mature couple Arrived May 2009 Score:  2/10   2/10 RoomsRooms:1/10
Staff/ServiceStaff/Service:4/10
RestaurantRestaurant:3/10
Value for moneyValue for money:1/10
Check-inCheck-in:4/10
CleanlinessCleanliness:1/10
BarBar: not rated
Recommend to a friendRecommend to a friend:1/10
This hotel in no way resembles the description provided by GoIreland.com. A very unpleasant experience.
Karen from Chicago - Tour group Arrived February 2009 Score:  5/10   5/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:4/10
RestaurantRestaurant:4/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
The hotel is in a good location, but despite what was posted and what we were told by the hotel staff, the dining room was never open past 8pm. Also, returning to the hotel at 1130pm, we found the hotel door locked, and spent over 20 minutes ringing both front bell and garage intercom trying to get someone to let us in.
Anonymous from Athlone - Young couple Arrived January 2009 Score:  7/10   7/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Robert from Stafford - Mature couple Arrived October 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant: not rated
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

The underground carpark is an excellent facility. The hotel is well placed to walk to shops and sites. 5 mins away.

Anonymous from Manorhamilton - Mature couple Arrived September 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Anonymous from Lisnaskea - Tour group Arrived September 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Audrey from Dublin - Tour group Arrived August 2008 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

I had a great stay. I stayed in their apartments which was an added bonus, I found the apartments very spacious and modern.

michael from bacchus marsh - Mature couple Arrived August 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:8/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

it was good fun experiencing both the dance and music nights in the bar. rekk was great.

philippe from saintes - Family with kids Arrived August 2008 Score:  10/10   10/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:10/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Brian from Wicklow Town - Tour group Arrived August 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Mareke from Howth - Tour group Arrived July 2008 Score:  8/10   8/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Stephen from Newtownabbey - Tour group Arrived May 2008 Score:  6/10   6/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

We had no running water for two of our three days there. The heat in the rooms was also almost unbearable.

SADHBH from ROSCOMMON - Mature couple Arrived May 2008 Score:  7/10   7/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

The location is very good. The staff are friendly and helpful. Missed bran flakes for breakfast though..

Anonymous from Woodbridge - Mature couple Arrived May 2008 Score:  9/10   9/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:10/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Very good value for a central location. Rather noisy but that is unavoidable in the middle of a busy city like Galway.

James from Arklow - Mature couple Arrived April 2008 Score:  9/10   9/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:6/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Could not take car out of parking space for fear of loosing the space (Car park too small)

John from Listowel - Mature couple Arrived April 2008 Score:  7/10   7/10 RoomsRooms:6/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Anonymous from Blanchardstown - Young couple Arrived April 2008 Score:  9/10   9/10 RoomsRooms:10/10
Staff/ServiceStaff/Service:6/10
RestaurantRestaurant:10/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

It was fine in general no problems, the underground carpark was a bit small cars parked all over the place!

Margaret from Westminster - Mature couple Arrived April 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

The girls at the front desk were very helpful. They answered several questions, let us leave our luggage there since we were early and our room wasn't ready and helped us track down our car rental service which we couldn't locate. Very pleasant.

Bernard from Carrickmacross - Tour group Arrived March 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Hotel staff were very friendly & helpfull, no issue's with anything.

Herbert from Salzburg - Tour group Arrived March 2008 Score:  6/10   6/10 RoomsRooms:4/10
Staff/ServiceStaff/Service:8/10
RestaurantRestaurant:6/10
Value for moneyValue for money:6/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated
Anonymous from CANNOCK - Tour group Arrived February 2008 Score:  9/10   9/10 RoomsRooms:8/10
Staff/ServiceStaff/Service:10/10
RestaurantRestaurant:8/10
Value for moneyValue for money:8/10
Check-inCheck-in: not rated
CleanlinessCleanliness: not rated
BarBar: not rated
Recommend to a friendRecommend to a friend: not rated

Really helpful reception staff. Informative and efficient.

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