The Hotel is absolutely first class. The lobby, bar and restaurant are decorated magnificently, the hallways are also. The room was also at the same high quality level of décor, facilities were good but I was disappointed with the shower which could not hold water pressure and pulsed every 5 seconds or so, annoying. The worst thing though was check in, the person who checked us in came across quite patronising and rude, not sure it was deliberate but it wasn't a great start for us, customer service is so important to us. That said all other service was fine and the location for all the sights is perfect, so we would definitely stay again.