jackson court hotel Customer Review

We requested a move from our first room as it was not suitable the next room was superb.

Good location and the reception staff were very friendly. I had breakfast in the hotel and while one of the staff members was very friendly and helpful (foreign national) the other staff appeared to have minimal, if any, training in customer service. As expected, loud music can be heard from the nightclub downstairs, so if you want a good night sleep it is advisable to ask for a room on one of the upper floors but if you are partying then it is an ideal location. Basic but clean and reasonably priced.

Staff were very helpful and accommodating as much as possible. Excellent value for money as the price for the night included entrance into the Nite Club and also breakfast. Will be staying there again!

The Hotel notes that it also has a nightclub which operates every night, and that therefore some rooms may experience some noise. They also say they have done everything possible to soundproof the rooms, and offer earplugs. However, this woefully understates the problem. My room looked out over the club's garden terrace, and the persistent thud of the bass, clearly heard music, and loud chatter/laughter from the terrace were barely tolerable. No earplugs could have kept out the sound or, more importantly, the pulse vibrating up through the floor. The room had no discernible soundproofing. One should only stay at this hotel if they are planning to use the nightclub facilities, or are an extreme night owl.

The staff are very nice and helpful. The nightclub was right under our room and was loud, but we knew this before we booked. It turned out to be not much of a problem because we usually stayed out late anyway. The upper floors of the hotel would probably be quiet enough for anyone. The breakfasts were delicious!

Very loud!! The bar/club downstairs is too noisy.

Clean rooms, Friendly staff, Good Breakfast, Good location, Excellent Value.

I stayed in room 1 for one night but the room was by far the nice room I have ever stayed in and I have often stayed in 5 star hotels.

The hotel was being renovated so there were workman all over it during the day , the room was smaller than we had hoped for and the enamel on the bath was peeling off. The staff were all very friendly and when on holiday we dont like to cause a fuss as our jobs are stressfull enough so complaining isnt very high on the agenda when we are away.

The room was absolutely beautiful. I had all the privacy i needed and the tv and coffee making facuilities were very adequate. I had a really lovely time.

One of my windows would not close and I simply could not shift it. I did not ask a member of staff to help as I had already changed into my nightware. However, the noise outside the hotel was dreadful and went on for hours.The fact that the window could not be shut didn't help matters. There was no hairdryer in the room and one of the drawers was broken. The staff were pleasant. There was an abundance of clean fresh towels and the beds were immaculate.

The hotel was great. Just what we wanted for this trip

Great location - nighclub a bit noisy but then the price was great

It is great hotel and I will recommand it. The ensuite for the price is very good.

Great club in the hotel. Just enter the elevator and you are in your room.

Excellent stay, friendly staff. Rooms well appointed and comfortable.

Very impressed with the room, and the staff were great with plenty of towels and tea.Ideal location and excellent value for money.Am booking again shortly for my daughter and her friend.

Good friendly and realiable service.

Good location with easy access to town centre. Busy nightclub in basement but not a problem as our room was on the 3rd floor. Breakfast was excellent as was our overall stay.

Very nicely decorated overall, with friendly and helpful staff and clean, bright rooms. Bar and nightclub make it easy to meet locals as well as fellow travellers.