Service was fantastic. Hotel staff helped us find a laundrette when we missed the hotel provided service, plus provided advice re take aways in the area, plus provided plates and cutlery for our takeaways!
restaurant brilliant
Nice and quiet rooms in the rear, ideal location if you want to be away from Temple Bar but still within walking distance of the city center.
I think the service and hotel was a very positive experience. Very clean and very friendly staff.
Staff very accommodating and friendly
The location of the hotel is fab its not right in the centre so its nice and quiet and just by the docks. The train station is just across the road and you can be in the centre within 2 stops approx 5 mins.
It was very comfortable and the staff were great.
The receptionist was very friendly and efficient and my husband was allowed to check in early. Rooms clean and well equipped. We had to pay extra for breakfasts and the portions were not generous (for cooked). Only one small pot of tea between 2 of us no extra hot water. Directions to the hotel could be improved.
Rooms very clean and comfortable but resturant ( not open in the evening - food only in a very loud and uncomfortable bar area), had to go out to find a proper resturant.
Very nice hotel, most comfortable bed I have slept in for a long time! Room was comfortable and I particularly appreciated the temperature and the fact that it was quite quiet at night and the curtains were heavy which kept the light out and didn't wake me up too early! Good job all round. I would stay there again.
I've stayed in many hotels in area, the grand has come top of my list for staying in, the staff have always been very helpfull and pleasant, rooms always warm clean and tidy too.
Clean, friendly and fresh, would stay again.
A very nice Hotel, great staff and had a wonderful weekend with a top quality service. An extra star or two should be on that sign!!!!
It was a very nice clean hotel and very reasonably priced. I would stay there again, our room was very comfortable.