The staff at the Grafton Capitol was really nice and good in making suggestions for things to do. Even when I had to leave at 4am to get to the airport with a taxi, the desk staff was pleasant and helpful.
The staff was really first class. Our only concern was that one elevator was out of service all the time and the other elevator only worked occasionally. This created a problem for us as my wife has fibromyalgia and our stay would of been great if she hadn't been forced to use the stairs.
Beds were very comfortable...requested more milk which arrived promptly...noise from the adjacent bar on Friday night till late but we were on the fifth floor so it didn't affect us too much...very clean and tidy.