Really good location. Nice comfortable room. Very professional and friendly staff. Rang a couple of times to find directions as didn't have a map and the receptionist was very helpful.
Staff welcoming, and good facilities.
Staff were extremley helpful for ordering taxi's or advising us on where to go. Food was beautiful and they even made a toastie that was not on the menu to suit diet requirements.
Some of the hotel staff were very nice and helpful, whilst others weren't so competent.
All the staff were extremely friendly and helpful.
Great location
staff were very friendly
Lobby, bar area, etc very nice. Rooms themselves very basic and clearly getting battered with use. Room cleaning service very haphazard - sometimes room cleaned immaculately, other times surfaces clearly only given a cursory wipe and dirty towels not replaced.
1. Sign posting for the hotel was very poor. 2. Although the hotel and staff were lovely, the service in the bar was extremely slow despite there only being a handful of people there at the time.
I think this hotel, is gorgeous hotel, great value for money, it was situated nicely, not too in the centre of town but near enough!
Car Park very inadequate, hotel was lovely and staff very friendly
The young lady at reception - I think her name is Lily - was particualarly helpful. Improve the bedside lamps (for reading)for older folk like myself and my wife. This is a common problem for us at most hotels.