The Gresham Metropole was very central. Room were very small but clean and comfortable Leisure centre is old Bar and lobby area was very cold heating didn't appear to be working well. Staff were very helpful
I really loved the room we stayed in. it had a beautiful bay window with seating around it & it had a lovely big jet bath.
Appreciated being moved to a different room because the original was very noisy. The showers leave a lot to be desired as the shower heads are situated too close to the wall and its almost imposible to get directly under them.
Room 408 backed out onto street was noisy, worse though some kind of noise from heating or water pipes a loud humming woke me up twice on friday night at 3 and 4 am i didnt inform staff.
the staff could not have been nicer they could not do enough for us
Had a fantastic time, loved the pool and my partner really enjoyed the gym. Would go there again if anyone wants to send me,(weekend was a present from my partners mum).The room was lovely, food was great, hotel very central.
Friendly helpful staff with ever present smiles.
The hotel was lovely but our room was facing Mc Curtin street and the windows were not sound proofed. We heard way too much noise from the street below especially when the local bars and clubs spilled out on to the street. I would stay again but would definately request a rear facing room. We had a your baby with us so it was hard to get her back to sleep.
Staff were very helpful. Particularly in the Restaurant (Lorraine Murphy). The bedrooms were very warm though and were quite noisy if you opened the windows. Although the view over the river was very nice.
Staff were very co-operative on arrival, due to a mistake in booking a double room rather than a twin. Sorted straight away at no extra cost to the customer.
Excellent value for money, the staff were all friendly and helpful, hotel was clean. The central location of the hotel is ideal; if i had to find a fault it would be not all the rooms were ready for check in however, the hotel was fully booked the previous day.
the staff really made us feel welcome